Return Policy
30-Day Hassle-Free Return Policy
- Return Period: 30 days from delivery date.
- Product Condition: Must be returned unused, with original tags and packaging.
- Initiating a Return: Contact customer service for a Return Merchandise Authorization (RMA) number.
- Return Shipping: Customer's responsibility, unless the item is defective or incorrectly shipped.
- Refunds: Processed within 7-10 business days to the original payment method, after item inspection.
- Exchanges: Place a new order after returning the original item.
- Exceptions: 'Final Sale' items are non-returnable.
- Damaged/Wrong Items: Contact us immediately for a replacement or refund.
- Customer Service: Available for any queries or concerns. We hope you love your purchase from Derjunstar. If you are not satisfied, please contact us at support@derjunstar.com.