Return Policy

30-Day Hassle-Free Return Policy

  1. Return Period: 30 days from delivery date.
  2. Product Condition: Must be returned unused, with original tags and packaging.
  3. Initiating a Return: Contact customer service for a Return Merchandise Authorization (RMA) number.
  4. Return Shipping: Customer's responsibility, unless the item is defective or incorrectly shipped.
  5. Refunds: Processed within 7-10 business days to the original payment method, after item inspection.
  6. Exchanges: Place a new order after returning the original item.
  7. Exceptions: 'Final Sale' items are non-returnable.
  8. Damaged/Wrong Items: Contact us immediately for a replacement or refund.
  9. Customer Service: Available for any queries or concerns. We hope you love your purchase from Derjunstar. If you are not satisfied, please contact us at support@derjunstar.com.